Terms & Conditions of Service

1. Agreement & Acceptance

Welcome to WattsApp. These Terms & Conditions explain how our Platform works and the rules that apply when you use it.

By creating an account, or using the Platform in any way, you confirm that:

• You have read and agreed to these Terms;
• You have also agreed to the Charging Program Agreement , which is part of these Terms;
• You have the legal authority to agree on your own behalf or on behalf of a business; and
• Electronic acceptance is legally binding, just like signing a paper contract.

If you do not agree, you may not use the Platform.

2. What WattsApp Does

WattsApp provides a digital platform that helps collect and manage EV charging and electricity usage data.

Through the Platform, we may:

• Collect, store, and analyze EV charging and energy consumption data;
• Connect to chargers, meters, gateways, APIs, and OCPP-enabled devices;
• Provide analytics, reporting, and verification support;
• Support participation in environmental programs, including Canada’s Clean Fuel Regulations (CFR).

We may update, change, suspend, or discontinue parts of the Platform at any time. The Platform is a data and compliance service, not a utility, electricity provider, or compliance guarantee.

3. Who Can Use the Platform

By using WattsApp, you confirm that:

• You are located in Canada;
• You own, lease, or have legal authority over the EV charging equipment you enroll;
• All information you provide is accurate and up to date.

You also confirm that:

• Your charging activity is not enrolled in any other CFR or environmental credit program;
• The same data is not being counted or claimed elsewhere;
• You will not share the same charging data with another aggregator without our written consent.

Please notify us promptly if anything changes.

4. No Guarantees About Credits or Payments

Using WattsApp does not guarantee:

• That credits will be created or issued;
• That credits will be sold;
• That you will receive payments, rebates, or incentives;
• Any specific financial return or savings.

All credits depend on:

• Regulatory approval;
• Third-party verification;
• Data validation;
• Market conditions; and
• Changes in laws or policies.

Any payments or incentives:

• Are discretionary;
• May change over time;
• May be paused or stopped entirely; and
• Do not give you ownership of CFR credits.

5. Data & Intellectual Property

a) Platform Ownership

All software, tools, algorithms, documentation, branding, and systems used by WattsApp belong to us.

b) Charging & Energy Data

To the fullest extent permitted by law:

• Aggregated charging data, analytics, and derived datasets generated through the Platform are owned by WattsApp for CFR and regulatory purposes;
• You grant WattsApp ongoing rights to use this data for compliance, reporting, verification, analytics, and related business purposes.

You continue to own your physical charging equipment — but not the aggregated or processed data outputs created by the Platform.

6. Acceptable Use

You agree not to:

• Interfere with or disrupt the Platform;
• Submit false, misleading, or manipulated data;
• Bypass security or technical safeguards;
• Use the Platform for illegal purposes;
• Publicly claim ownership of CFR credits or credit issuance without our written approval.

7. Regulatory Compliance & Audits

Participation in CFR programs means:

• Data may be audited or reviewed, sometimes years later;
• Rules and interpretations may change retroactively.

You agree to:

• Cooperate with audits or verification requests;
• Provide reasonable supporting information when required (for example, screenshots or charging records);
• Maintain records as required by law.

Failure to cooperate is considered a material breach of these Terms.

8. Suspension & Termination

We may suspend or terminate access to the Platform immediately if:

• These Terms are breached;
• Data integrity is compromised;
• Regulatory or compliance risks arise;
• Required fees are not paid.

If access is terminated:

• WattsApp may continue using historical data for regulatory and audit purposes;
• Data ownership, audit rights, and liability limits remain in effect.

9. Disclaimers & No Reliance

The Platform is provided “as is” and “as available.”

We do not guarantee:

• Complete accuracy of data;
• Regulatory outcomes;
• Financial results;
• Environmental claims made by or about you.

You confirm that you are not relying on any statements or promises outside these Terms.

10. Indemnification

You agree to protect and compensate WattsApp if claims arise due to:

• Incorrect or misleading information you provide;
• Disputes over equipment ownership;
• Regulatory issues caused by your actions or data;
• Claims from third parties related to your use of the Platform.

11. Limits on Liability

To the maximum extent allowed by law:

• WattsApp is not responsible for indirect or consequential damages;
• Our total liability is limited to the fees you paid in the previous 12 months.

These limits apply regardless of the type of claim.

12. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including regulatory changes, outages, or third-party system failures.

13. Confidentiality

Both parties agree to protect confidential information and use it only as allowed under these Terms.

14. Assignment

WattsApp may assign this agreement as part of a business transfer.

You may not assign it without our written consent.

15. Changes to These Terms

We may update these Terms from time to time.

If you continue using the Platform after changes are posted, you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of Ontario, Canada, and applicable federal laws. Ontario courts have exclusive jurisdiction.

17. Severability & Waiver

If one part of these Terms is unenforceable, the rest remains valid.

Any waiver must be in writing.

18. Entire Agreement

These Terms, together with the Privacy Policy and Charging Program, form the entire agreement between you and WattsApp regarding use of the Platform.